CCVP TUC
CCVP: Cisco Certified Voice Professional
Prerequisite: CCNA Voice
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TROUBLESHOOTING UNIFIED COMMUNICATIONS: (TUC) 642-426
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Course Description
The 642-426 Troubleshooting Cisco Unified Communications Systems (TUC) exam is the exam associated with the Cisco Certified Voice Professional CCVP® certification. Candidates can prepare for this exam by taking Troubleshooting Cisco Unified Communications (TUCv1.0) course. The exam will certify that the successful candidate has the knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The exam addresses hands-on experience in configuring, deploying, and troubleshooting Unified Communications solutions see Claims and Components attached).
Course Topics
- Apply the Cisco recommended methodology used to determine general Unified communications system problems and issues
- Troubleshoot call setup issues
- Troubleshoot registration issues
- Troubleshoot database issues
- Troubleshoot application issues
- Troubleshoot media resources
- Troubleshoot voice quality issues
- Troubleshoot security issues
