IPCCX
UCCX: Unified Communications Contact Center Express
Prerequisite: CCNA Voice
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Unified Communications Contact Center Express: (UCCX) 642-164 |
Course Description
The 642-164 UCCX Unified Communications Contact Center Express Implementation exam is associated with the Unified Communications Contact Center Express Specialist certification. This exam tests a candidate's knowledge of the design, implementation, and operation of CRS/UCCCX deployments. Candidates can prepare for this exam by taking the UCCXD v 1.1 Unified Contact Center Express & Unified IP/IVR Deployment course.
Course Topics
- Design a Unified Contact Center Express System deployment
- Implement a Unified Contact Center Express System
- Operate a Unified Contact Center Express System
